Daily service charge of £0.05p applies.
£0.01p surcharge applies with freephone access.
Billing is in one minute increments (rounded up to the nearest second minute).
Story africa card expires 30 days on £5 card, 60 days on £10 card, 120 dats on £20 card and 180 days on £50 card. (Expiry will not apply until you connect to your first call).
1: Dial one of the access numbers provided above (use our access numbers explained page if needed to be clear on charges)
2: Listen to the welcome message and follow the instructions.
3: Enter your pin number.
4: Enter your destination number (if required you can view our country codes page to ensure you are using the right prefix code). Some destinations may require you to miss out the first digit of the number you are dialling.
Can be used to dial from UK, Belgium, France, Ireland, Spain, Germany, USA and Italy, see below.
Rates based on use of 0845 or 020 access numbers
Calls rounded to the nearest penny, charged at 1 minute intervals.
5p daily maintenance charge. Add 1p per minute for 0800 access.
Call completion fee equal to the 0208/0161 rate applies
BT payphone surcharge 10 p per minute.
Calls to mobiles may be charged at a different rate.
£5 card expire 30 days after first use.
£10 card expire 60 days after first use.
£20 card expire 120 days after first use.
London access: 02084978888
Manchester access: 01612390020
Local access: 08451084444
Free phone access: 08006511000
Customer services 0845 108 4450
DIAL FROM OTHER COUNTRIES
Local Access 003234003241 1p p/min surcharge
Freephone Access 003280038945
Surcharges p/min - landline 1.73p, Payphone 10.5p, Mobile 18.34p
Local Access 0033176767600 1p p/min surcharge
Freephone Access 0033805102540
Surcharges p/min - landline 1.54p, Payphone 27.1p.
Local Access 0035312476155 1p p/min surcharge
Freephone Access 00353800936263
Surcharge p/min - landline 1.4p, Payphone 13.6p, Mobile 17.69p.
Local Access 0034914149940 1p p/min surcharge
Freephone Access 0034800300840
Surcharge p/min - landline 1.71p, Payphone 5.59p, mobile 7.71p.
Local Access 00496922225290 1p p/min surcharge
Freephone Access 00498006648764
Surcharge p/min – landline 0.95p, Payphone 13.48p, Mobile 9.3p.
Local Access - None
Freephone Access 0018668844662
Surcharge p/min – landline 1.51p, Payphone 29.35p.
Local Access 0039236046777 1p p/min surcharge
Freephone Access 0039800897671
Surcharge p/min – landline 1.88p, Payphone 5.66p, Mobile 24.81p